Shipping Policy
Shipping Policy: StepEasy
This Shipping Policy explains how orders placed through the official AuraFrame website are processed, shipped, and delivered.
Countries We Do Not Ship To
AuraFrame does not currently deliver to the following destinations:
Burundi, Cuba, Eritrea, Iran, Iraq, Kosovo, Liberia, Libya, Nevis, North Korea, Somaliland, South Sudan, St Eustatius, St Helena, Syria, Tajikistan, Yemen, Russia, Ukraine, and Puerto Rico.
When Will My Order Be Shipped?
Most orders are dispatched next working day (Monday–Friday), subject to stock availability.
Once your order has been shipped, you will receive an automated email with your tracking number.
Please note:
High demand, seasonal peaks, promotions, or courier delays may affect dispatch times.
Delivery Time Estimates UK
Processing Time: 1–3 working days
Estimated Delivery: 4–12 working days
Maximum Delivery Time: Up to 21 working days (depending on customs checks, region, or peak periods)
All delivery timeframes and shipping fees will be shown at checkout based on your location.
Shipping Costs
Free Shipping: All Orders
Shipping rates are automatically calculated at checkout based on your order total and destination.
Can We Ship to Your Country?
To check availability:
1. Add your item(s) to basket
2. Proceed to checkout
3. If your country is unsupported, checkout will not allow you to continue